World of James Herriot Accessibility Statement 2024

 

• Accessible toilets on ground floor and in café area.

• We regret NO DOGS ARE ALLOWED. Assistance dogs only.

• Parking is available close to the front of the building on disc parking or disabled parking discs.

• Free wheelchair loan – We have a wheelchair available if you would like to use it, please telephone 01845 524234 first to reserve.

• Coaches may park a short distance from the attraction in the council-owned free coach park for 3 hours.

• Access to the attraction and shop/ticket counter is via a ramp provided to assist visitors in wheelchairs, those with pushchairs or using crutches or a walking stick.

• Ladies and Gents toilets are available on the first floor, accessed from the first floor landing area and is clearly signposted.

• Access to the first floor is by a lift and a further lift is provided to access the higher level (3 stairs) by means of a self-operated wheelchair lift.

• The ground floor of World of James Herriot is on one level, with no steps or ramps.

• Access to the gardens and statue for users of wheelchairs and pushchairs is via a level, paved footpath.

• Fully accessible toilets are in the garden area, again with a red cord to activate an alarm in the shop/ticket counter where a member of staff or volunteer is always available during opening hours.

• There is seating in the garden, with a limited number of benches available to compliment the tables and chairs.

• If, due to visual impairment, a visitor requires assistance, a guide book in Braille is available and all rooms have descriptive information boards at the entrance to each room for the carers to read.